Questions ?
Frequently Asked Questions
Is Hannah more economical than traditional sanitary protection?
On average, a woman experiences approximately 450 menstrual cycles in her lifetime and can spend up to £8,000 on menstrual products from puberty to menopause (according to a Huffington Post article). This is no small expense!
Hannah period underwear can help you significantly reduce these costs: if you purchase a pack of 7 pairs, this set will last you for about two years, costing you much less than disposable sanitary products over time.
Between 4 to 5 packs of tampons and sanitary pads end up in landfills every month! It's an undeniable environmental impact for our planet. Hannah underwear is both cost-effective and eco-friendly!
How do I choose the right size and model?
Our size guide is available on our product pages to help you select the most suitable fit. We have several collections to meet different needs.
We always recommend opting for the most absorbent models rather than the least!
How long do they protect me for?
Hannah period underwear offers up to 12 hours of protection, allowing you to go about your day with confidence and peace of mind.
Designed for different flow levels, from light to heavy, they absorb the equivalent of 5 to 6 tampons, making them ideal for extended wear without leaks or discomfort.
How long does a pair of period underwear last?
Hannah period underwear lasts between 5 to 6 years with proper care.
To maximise longevity, it is recommended to wash them in cold water (below 30°C), avoid fabric softeners, and air dry them. Tumble drying or washing at high temperatures can impact the effectiveness and durability of the absorbent layers.
By following these care instructions, Hannah underwear remains effective and comfortable throughout your cycle.
What if I am not satisfied?
If you are not satisfied with your Hannah period underwear, it is possible that you chose an unsuitable model (wrong fit, inadequate absorption, or discomfort).
Our customer service team is here to help! You can contact us at contact@hannah-jewels.com
Our after-sales team will do their best to resolve any issues as quickly as possible!
Do Hannah period underwear protect against urinary leaks?
The absorbent technology in Hannah underwear is effective not only for menstrual protection but also for light urinary leaks, offering an adapted solution for daily wear.
They can be used during pregnancy, postpartum recovery, or as a secure and discreet alternative for those experiencing mild incontinence.
Can Hannah period underwear be used after childbirth?
Yes! Hannah underwear is a great option for postpartum use.
After giving birth, many women experience bleeding and discomfort. Hannah period underwear provides both a comfortable and highly absorbent solution.
With their ability to handle heavy flow and their softness on the skin, they are perfectly suited for postpartum needs.
What are your shipping options?
We offer free standard shipping on all orders, which typically takes 5–10 business days after processing. You’ll receive a tracking number once your order ships. If you need faster delivery, contact us to see if express shipping is available.
Do you ship internationally?
Yes, we ship to select international locations. Please note that delivery times may vary depending on customs and local postal services. Any customs duties or import taxes are the responsibility of the buyer.
How can I track my order?
Once your order is processed and shipped, we will send you a confirmation email containing your tracking details. You can use this information to follow your package’s journey until it arrives at your doorstep.
How can I contact customer support?
We’re here to help! You can reach us via:
Email: contact@hannah-jewels.com
Online Form: Visit our Contact Us page and fill out the form
We strive to respond to all inquiries within 24–48 business hours.